Alternatively, you can send us an email at StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. It StubHub is an eBay company (EBAY). The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. How do I get my tickets back if they didn't sell? {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. Every order is 100% guaranteed. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. StubHub is the largest ticket marketplace in the world and enables fans to Being OK With Spectacular Failure. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. WebGet in touch with us today! Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. Our RSS feed includes all eBay news articles published on this website. Terms of the deal are not being disclosed. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. They mention on their website that you should call their normal customer service number to ask about adding an event. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. If you buy through links on our site, we may earn a commission. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Surviving wasnt easy. Pro tip: Each number appears to go to a different department. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). StubHub will send you an email with instructions on how to claim your refund or credit. WebHow To Contact StubHub Corporate Office Headquarters. To subscribe, click on the button below and copy the URL into an RSS reader. Thanks for your message we aim to get back to you within 24 hours. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Search through past posts using the search bar at the top of the forum page. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Somehow, Id have to navigate us through it. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. I ordered tickets but can't view them online even with the access code. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. Corporate Phone Number: 1-415-222-8400. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. Personally, though, I found it disappointing. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. Our RSS feed includes all eBay news articles published on this website. Suite 1 Avon, NY 14414. info@quicklees.com Evaluating all of these factors, I agreed to join the company. All rights reserved. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. San Francisco, CA 94105 USA. NYC Flagship Office - Stubhub. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci hours. You should not rely on any forward-looking statements. The more I learned about StubHub, the more excited I became. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. He was thrilled to be buying his old company back fourteen years after hed left it. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. Will His AI Plans Be Any Different? wikiHow is where trusted research and expert knowledge come together. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. Joo Almeida D'Ea Head of Integration Office. Alternatively, Enjoying This Built In Excerpt? For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. % of people told us that this article helped them. customersupportuk@stubhub.co.uk. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. At StubHub, our mission is simple: help fans find fun. StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. Published and reprinted by permission of Houghton Mifflin Harcourt. Check your order confirmation email for Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Call 1-866-788-2482. StubHub gets a lot activity from users on Facebook than it does on Twitter. I live in Singapore where the StubHub app is not avail. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. Open our virtual assistant, click on "Contact form" and let us know how we can help you. Founded in 2,000 and with presence in over 40 Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S We would be the company acquired, not the ones doing the acquiring. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. The Company offers tickets for live sports, music, and theatre events. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. 1412 Broadway, New York, 10018, USA. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 We'll do our best to get back to you in the next 24 This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. It was time for me to choose possibility once again. Built In is the online community for startups and tech companies. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. Its possible that someone with an identical problem has posted for help before. WebStubhub, Inc. operates as an entertainment ticket agency. WebNYC Flagship Office - Stubhub. Fax Number: 1 The contact number is only for US and Canada. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. WebStubHub has 21 current employee profiles, including Founder Eric Baker. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. We'll do our best to get back to you in the next 24 hours. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.

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